Application Officer
Peckham, Southwark
£23 per hour umbrella
Contract (3 months+)
The Role:
- Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Council policy, procedures and housing legislation.
- Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Council's allocations scheme and relevant to their circumstances.
- Provide information and support, including training to internal departments on the Council's housing registration policies and procedures.
- Assist in the development of fraud prevention measures. Make referrals to relevant departments other Local Authority, Housing Associations and agencies.
- Maintain systems to record and amend housing applications, including identifying errors, to store and retrieve such information from the computer systems. Produce statistical data to assist in the monitoring of performance and contribute to service improvements.
The Candidate:
- Knowledge of housing legislation as it affects local authority lettings schemes, tenancy matters and homelessness duties including knowledge of relevant Codes of Guidance, case law and good practice.
- Knowledge of Equalities legislation and good practice and its application in relation to housing services
- Must have experience of administration and word processing.
- Ability to plan and organise own work to achieve tasks within tight deadlines
- Ability to work effectively and open-handedly with people from diverse backgrounds and circumstances
- Ability to analyse complex issues and written material quickly, to think creatively about problems and identify solutions
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; .