Trading since 1989, we're the UK's largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We have an opportunity for someone to support the cross functional workstreams that occur between New Build and our Risk and Governance department; with focus on developing, implementing and reviewing procedures to ensure new build enquiries are dealt with promptly within lender SLA; to support new build audit and first on site processes.
Responsibilities
- Promoting and developing a strong team towards continuous improvement.
- Ensure compliance with statutory and legal requirements, e.surv company policies and procedures.
- Review and suggest improvement for internal procedures.
- To have a working knowledge of lender requirements for new build matters.
- Triage incoming queries and managing relevant workflows.
- Reviewing and improving internal workflows.
- Have the ability to audit incoming valuer new build reports and comparable evidence to ensure compliance.
- To maintain internal New Build Assessment intelligence information/data.
- Identify trends and review MI data.
- Verifying surveyor compliance with internal new build policies.
- Sharing forms with external parties and ensuring GDPR and data protection are complied with.
- Support Surveyor Quality Managers with triaging of SCT information.
- Report into Senior Surveyor Quality Manager.
- Develop, maintain and review HSE.
Skills
- Good communication skills
- Good supporting and organisational skills
- Have knowledge of HSE management systems
- Computer Literacy
- Ability to analyse and solve problems
- Ability to produce and interpret meaningful MI
- Using own initiative
LSL Property Services are dedicated to protecting your data
PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.