Account Manager
Home Textiles & Homewares
High Street retailer account
Salary: Dependent upon experience
Greater Manchester
Our client is a leading supplier of home textiles to the retail sector in the UK, who now have an excellent opportunity for an Account Manager to join their growing Head Office team working on a major high street retailer account.
Purpose of role:
As Account Manager for a specific High Street retail client, you will manage the day to day running of given categories within the Account Management team, meeting agreed KPI's to deliver exemplary service and meet the clients Supplier expectations.
Key Responsibilities:
- Arranging, attending, and documenting category meetings both in house and with the customer, identifying actions, facilitating customer's requests and ensuring we deliver to their requirements.
- Build strong relationships with the customer and manage key stakeholders through regular meetings and effective communication.
- Support our Design and Buying teams by providing relevant data and product knowledge to drive profit and positive new development that meets the customer's strategic brief.
- Negotiate prices to our costing methodology, to arrive at the agreed margin and present to Senior Management team for sign off.
- Build a comprehensive knowledge of the given product categories through competitor analysis and benchmarking. Present findings to internal stake holders and the customer seasonally, to demonstrate a full understanding of the categories in terms of scale and opportunity.
- Drive the Pre-Production process from concept through to delivery to store, ensuring stakeholders have completed all aspects of the critical path on time and raising any concerns to Senior Management prior to final deadlines.
- Completing all customer related product documentation on time, in detail and to the requirements, gathering information from relevant stake holders where needed.
Key Competences and Experience:
- Ideally at least 5 years' experience of working within Supply Chain with progression to Account Manager Level.
- Ideally having worked with High Street / Supermarket retailers and experience of leading supplier meetings with Head office peers.
- Experience in a stock holding business.
- Must have an understanding of Far East manufacturing including costs / moqs / lead-times.
- Must have a solid understanding of and be able to create and drive a critical path.
- Confident with costings. Taking quoted prices and adding associated costs, with the ability to take action to arrive at an agreeable margin and have excellent attention to detail to ensure costs are logged and kept updated accurately.
- A good communicator and a strong team player.
- Previous experience within the home textile / ceramic product areas preferred but not essential.
- Excellent skills in Excel, Word, Office and Powerpoint.
In return our client offers a highly competitive salary and excellent career progression opportunities.
Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15166
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