Do you pride yourself on providing an excellent customer experience? Do you thrive in a fast-moving environment where change is embraced? Are you a highly organised individual who likes to work with a level of autonomy but can perform within a wider cross functional team? If so, this could be the perfect opportunity for you!
We are excited to announce a new position in our company as Administration Support Coordinator. This hybrid role is pivotal, bridging various functions including customer service, procurement, and marketing support. As an integral part of our team, your responsibilities will include:
- Being the first point of contact for customers globally; processing their orders and providing accurate information on stock availability and dispatch dates
- Allocating stock to orders as appropriate and raising manufacturing orders to meet required demand
- Liaising with other internal departments to ensure orders are dispatched on time and in full
- Providing excellent and timely communication to customers and distributors where changes are necessary
- Ensuring that our ERP system is maintained and accurately updated in terms of customer information and pricing
- Provision of administration support to commercial sales team
- General sales administration tasks to include invoicing, compilation of reports, and compliance data
- Assist the procurement manager with daily activities involving ERP planning for demand and purchasing of orders
- Provide a link between the business and external marketing company
- Ensure company documentation is accurate
Key Skills:
- Proven experience in a Customer Service environment
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office
- Strong time management and prioritization skills
- A team player with independent problem-solving capabilities
- Punctual, reliable, and conscientious
Working Hours:
- 8 hours per day, Monday to Friday, No nights or Weekends!
Salary & Benefits:
- Basic Pay £25,000 per/annum, depending on experience
- Healthcare insurance after 1 years' service
- Company Pension
- Free car parking
How to Apply
If you are ready to take on a challenging and rewarding role in a supportive and forward-thinking company, apply now by submitting your CV to the link provided to join our team as an Administration Support Coordinator!