An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.
You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.
Key responsibilities:
- Ensuring data is accurately input in order to achieve high standards of quality and management information.
- Diary management
- Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
- Dealing with external queries
- Liaising with Loss Adjusters as and when required
- Running, checking and analysing management reports
- Attending client review meetings
- Taking minutes/notes and actions arising from meetings
- Assist in onboarding all new clients
- Liaise with Brokers and Insurers
- Carry out other general administration tasks as and when required.
About you:
- Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
- The ability to forge and develop strong relationships both internally and externally.
- Experience working within a Customer Services/Insurance related role.
- Thrive in a high-pressured working environment.
- Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
- Be happy to work from an office base within a Team environment.
Salary and Benefits:
- Competitive Annual Basic Salary
- Hours are Monday to Friday 9.00am-5.00pm
- 25 days holiday per annum plus bank holidays
- Healthcare Scheme
- Pension - 8% Employer, 2 % Employee
- Life Assurance
- Health Insurance