Deputy Manager
We have a new role available for a Deputy Manager to join an exciting organisation where you will play a vital role in supporting and empowering vulnerable young people.
Position: Deputy Manager
Location: Haringey
Contract: Permanent
Hours: Full-time, 37.5 per week (off rota with occasional weekend working)
Salary: £34,406 per annum (ILW) per annum plus pension & other benefits
Closing Date: Sunday 25th August 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
You will be working in an accommodation service, based in Haringey, providing intensive and long-term support to 21 adults with complex needs. You will be working alongside a support team to provide accommodation and support services for people experiencing homelessness, rough sleeping and multiple disadvantages.
As the Deputy Manager, you will support the Service Manager to ensure that the service delivers continuously improving project performance, as well as ensuring the effective and safe management of the project on a day-to-day basis. This includes undertaking a case coordination role for individual clients as part of a multi-agency team, line-managing Progression Coaches (Support Workers) and Night Support Workers and managing volunteers at the service. You will help ensure that the service functions effectively financially including by helping to ensure the effective reletting of rooms and collection of rent and service charges.
The usual hours will be 37.5 hours per week. The post may require working some evenings and occasional weekend work.
Key responsibilities include:
- Assist the Service Manager in achieving the service's agreed contractual obligations.
- To ensure that all aspects of service delivery to clients offer high standards that make them feel welcome, safe, supported and involved.
- To ensure health and safety are managed within policy and procedure and all building and health and safety risk assessments are kept up to date.
- To collaborate with appropriate statutory and voluntary agencies to ensure access to services for the clients we support and work towards co-ordinated and client-centered service delivery across agencies.
- To maintain excellent working relationships with all relevant internal and external stakeholders.
- Supervise team members effectively, participate in regular team meetings that encourage good practice; problem-solving; reflection; monitor achievements and objectives.
- To communicate effectively both internally and externally, raising the profile of the project and services and ensuring appropriate accountability for services.
About You
You will need to have the following skills and experience:
- Experiencing of supervising the work of others
- Significant experience of working in a service that supports vulnerable people
- Significant experience in engaging and working with external partners, including mental health professionals, to achieve better outcomes for clients
- Experience of using Risk Assessments and Support Planning
- Good literacy, numeracy and IT skills
- Experience of operating safeguarding requirements and procedures
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
- High-level understanding of professional boundaries and ability to maintain boundaries
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.