Field Supervisor

Job title: Field Care Supervisor.

Domicil iary care setting, 37.5hours per week.

Reports to: Registered Manager

Main purpose of job: To work under the management team to ensure quality care services are provided to service users, regulations/policies are adhered to and CQC defined effective, safe and efficient homecare service are implemented within the working community.

Main tasks

• Creating care plans, completing initial assessments, risk assessments and care plan reviews with service users.
• Providing weekly reports pertinent to service users and care workers.
• Conducting quality assurance measures to ensure care services provided meet the needs of service users and are aligned with governing regulations: surveys, spotchecks, shadowing and supervision meetings
• Supporting service users needs by liaising with GP, Pharmacy, District Nurses, Occupational therapists and any other relevant professionals.
• Any other administrative procedures/tasks required by Registered Manager.

Job responsibilities

1. To carry out initial visits and care needs assessments for all new service users.
2. To work with the Care Manager to identify the most suitable Care Workers for each package.
3. To carry out and manage reviews and risk assessments as part of the senior team.
4. To take part in senior on-call rota to support service safety and coordination.
5. Ensure staff are supervised and spot checks and professional compliances are evidenced as part of senior team and as allocated.
6. To carry out spot checks in clients' homes whilst Care Workers are in attendance.
7. To participate in inducting new Care Workers.
8. To provide shadowing for new Care Workers and report their readiness to work independently to the Care Manager.
9. To check that all Care Workers record visits accurately and to a high standard in the daily visit reports or care notes.
10. To ensure that all Care Workers are capable and confident of carrying out their roles by identifying development and training needs. To participate in the preparation and delivery of in-house training and group supervision.
11. Ensure staff are up-to-date with training knowledge and are following best practice in Medication, Manual Handling, Mental Capacity, and Infection control practice and other training modules.
12. Supporting the safe service delivery when cover for clients' calls is required.
13. To attend/lead team meetings and foster professional development.
14. To report to the Care Manager any significant changes in the health, wellbeing, or circumstances of service users.
15. To carry out client reviews as required including Local Authority reviews and to follow up with any key actions.
16. To report to the Registered Manager any incident of late or missed visits.
17. To cover short notice absences of Care Workers by reorganising Care Worker teams, or as a last resort covering the care call personally.
18. To report any comments, complaints and compliments to the Registered Manager as soon as they are received.
19. To participate in any Safeguarding investigations together with the Care Manager, as needed.
20. To work as part of the senior care team in disciplinary meetings.
21. To cooperate with and support other geographic teams as required.
22. To always adhere to all Company policies and procedures.

Job Requirements

Successful candidate must have a minimum of 5 years' experience in the domiciliary care setting in addition to the following:

• Diploma/NVQ Level 3 in Health and Social Care.
• Ability to understand, be sensitive and empathetic to the needs of clients.
• Positive attitude, Enthusiastic, Self-motivated, proactive and use of initiative.
• Ability to demonstrate a commitment to continual personal and professional development and show willingness to undergo training as may be required.
• Ability to work flexible shifts, Monday to Friday plus alternate weekends.
• Enhanced DBS disclosure.
• Full UK Driving license and access to own car for business use.
• Use of a fully working and maintained mobile phone with internet connection.
• Active team player but also able to work on own initiative.
• Well organised. Good interpersonal skills. I.T.Literate.
• Ability to work under pressure on own initiative or as part of a team.
• Ability to communicate effectively,one to one, and in groups,in a wide range of contexts.
• Experience of care and support in lone working capacity.
• Ability to establish and maintain effective working relationships.
• Ability to organise and produce written information clearly and concisely to tight deadlines.
• Be aware of and promote best practice to ensure compliance with Health and Social care act 2008. Awareness of CQC as a regulatory body.
• Ability to work effectively and professionally, under pressure.