Facilities Assistant/Receptionist
- Job Type: Temporary (3 months)
- Location: Beeston, Nottingham
- Salary: Competitive
A leading social housing provider is looking for a Facilities Assistant/Receptionist to join their team on a temporary basis. The ideal candidate will play a key role in delivering service excellence, ensuring that our customers and the business have access to high-quality workspaces. This role is essential in supporting the Workspace Services Coordinators to create a safe and secure environment for our colleagues.
Day to Day of the Role:
- Serve as the onsite primary point of contact for building experience, managing post, telephone calls, stock levels, and queries.
- Maintain accurate reception, contractor, and visitor management systems within designated buildings.
- Conduct building inductions for colleagues, contractors, and visitors.
- Perform general clerical duties including printing, mailing, laminating, and filing.
- Process hotel and travel requests using the Click Travel system, in line with company procedures.
- Handle Workspace Services helpdesk requests through Service Now, ensuring adherence to service level agreements and company processes.
- Support Workspace Services Coordinators with the management of job requests and health and safety investigations.
- Use company systems for raising purchase orders and processing associated invoices.
- Assist in maintaining department records and matrices.
- Manage all incoming and outgoing post and deliveries as per company processes.
- Maintain access control systems and ensure notice boards and poster communications are current and meet brand guidelines.
- Order and maintain stock for the Workspace Services Team.
Required Skills & Qualifications:
- Proven experience in a customer-focused administrative support role.
- Excellent organisational and clerical skills.
- Strong communication and interpersonal abilities.
- Familiarity with office management systems and procedures.
- Knowledge of health and safety regulations.
- Ability to work independently and as part of a team.
- A commitment to upholding high standards of health and safety in the workplace.
Benefits:
- Competitive salary for the duration of the temporary contract.
- The opportunity to contribute to a safe and pleasant working environment.
- Experience working in a role that is vital to the operation and culture of the business.
To apply for this Facilities Assistant/Receptionist position, please submit your CV detailing your relevant experience and your motivation for applying for this temporary role.