Key Results
- Support the Deputy Domiciliary Care Manager in assessing and responding to feedback on service levels and satisfaction.
- Records management and administration: including undertaking quality audits and checks. Consistently works in line with regulatory bodies - for example but not exclusive to GDPR, CQC, HSE, Local Authority expectations etc.
- Line management and team motivation - ensure shifts are covered and worked; rota coordination; payroll; timesheets (subject to team needs).
- Act as the first point of call for new residents - settling in and reviews - and the on-going 'go-to' for a variety of resident care package related queries including complex care.
- Build and maintain positive relationships with a wide range of stakeholders across and externally to St Monica Trust.
- Support the care team with care, domestic and laundry duties (complex care, meds, personal care, mobility etc.) Fulfil rostered on-call duties.
- Deputise for the Deputy Domiciliary Care Manager when required.
Hours: 37.5 hours per week
Pay: £30,205.50 per annum