Student Money Advisor
We are currently recruiting for a prestigious university based in Kngston
Role: Student Money Advisor
Duration: ASAP - 6 to 12 weeks
Hybrid working
Pay: £19.51
Job purpose:
- To contribute to a professional and specialist advice and guidance service to students seeking financial and housing advice to enable students to access their studies successfully and encourage participation, attainment, and success.
- The support and guidance provided from the Student Money Adviser will empower students to fully embrace their studies and to embed themselves in activities in relation to the Town House Strategy.
- To contribute to the work of the Students Directorate by providing high-level support to applicants and students at all stages of their student journey.
- To provide a professional and specialist advice service on a range of topics including all aspects of statutory and discretionary student financial support, alternative sources of funding including welfare benefits and tax credits, debt management and financial literacy; and all aspects of housing law, including landlord and tenant, mortgages, disrepair and disputes, rent/mortgage arrears and homelessness.
- To accurately interpret, and keep up to date with, all relevant legislation and law relating to government student funding, tuition fees, the welfare benefits and tax credits system, debt advice, housing and homelessness to ensure that accurate and appropriate advice is offered at all times.
- To maintain a casework portfolio providing continuing support for individual applicants and students as appropriate. This may involve regular reviews and updates of provision, case conferences with relevant colleagues/teams and routine monitoring and review casework, considering any urgent action required and mandatory deadlines for submission of applications and to take responsibility for deciding when to invoke peer or management supervision.
- To make recommendations for emergency financial support for students, following assessment of their situations, where other forms of financial support are not a viable option.
- To interview students, assess their circumstances and work with them to find possible solutions, empowering them to help themselves where possible and, with client consent, advocating on their behalf with the Student Loans Company, housing providers, creditors and the University's Finance Directorate.
- To advise students on the financial and practical implications of interruption of study, repeat study, course transfers or withdrawal.
- To devise and deliver presentations and workshops on a range of practical housing and financial matters to diverse audiences including applicants and current students, university staff, parents, teachers and careers advisers at university recruitment days or similar events.
- To take appropriate action to ensure compliance with, and to professionally and ethically manage cases that involve: academic implications, personal/health risk, safeguarding, duty of care, criminal offences, GDPR implications and the Equality Act.
If you would like to hear more about this role, please apply. We will contact all shortlisted candidates.
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