A widely respected Lloyd's Broker have an exciting opportunity within their Global Real Estate & Construction division for an experienced Claims Executive to join their Real Estate team. In this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients, and supporting associates within the team.
Applicants should have excellent technical claims experience and an understanding of the relevant classes of business (Property and/or Real Estate) with a strong knowledge of the London Market.
Key Responsibilities:
Managing Real Estate claims to conclusion, liaising effectively and appropriately with the client, insurer, loss adjuster and any other interested party.
Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim.
Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client.
Negotiating with insurers to ensure reserves are realistic and appropriate
Ensuring claims are registered and appropriately updated on our systems
Attending internal and external meetings as required.
Report any major or sensitive claims to Account Executive responsible
Understand the appropriate claims notification and investigation procedures applicable to each class of insurance
Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes
Provide feedback for insurer review meetings and actively contribute to the development of relationships
Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer, lawyer and loss adjuster contacts
Provide management information as requested
Maintain records on internal systems and pro-actively perform claims cleanses
Maintenance of a diary system for outstanding workload
Prepare and maintain client claim experiences
Undertake specific tasks as directed by management, adhering to agreed project plans and timescales.