Service Manager
- Annual Salary: £43,742 - £50,056
- Location: Morecambe Bay
- Job Type: Full-time Permanent
We are seeking a Site Manager to lead the operational management of the Community Diagnostic Centre spoke sites, a key NHS investment programme. This role is pivotal in ensuring that services are delivered effectively and efficiently, maintaining high standards of patient care and operational excellence.
Day-to-day of the role:
- Oversee the day-to-day operations of the Diagnostic Centres, ensuring services are delivered effectively and efficiently.
- Implement and maintain systems for appointment bookings, patient communications, and feedback mechanisms.
- Collaborate closely with clinical leads to deliver safe, effective, and caring services.
- Participate in the on-call rota and engage in project work within the role.
- Maintain strong relationships with the University Hospital Morecambe Bay Trust, GP practices, and other stakeholders.
- Act as a primary point of contact for operational matters with partner institutions.
- Allocate and manage resources, including staff and equipment, efficiently.
- Monitor the operational budget and coordinate with the finance department to ensure adherence.
- Lead and guide the Diagnostic Centres team, fostering a collaborative work environment.
- Manage recruitment, training, and professional development of the team.
- Ensure continuous adherence to NHS standards and regulations and maintain quality assurance processes.
- Travel regularly between the Heysham and Barrow sites to ensure service quality and operational procedures are aligned.
Required Skills & Qualifications:
- Degree in Healthcare Management, Business Administration, or a related field, or equivalent experience in a similar role.
- Demonstrated experience in project mobilisation and operational management within a healthcare setting.
- Familiarity with NHS standards and practices.
- Strong organizational, leadership, and decision-making skills.
- Ability to collaborate effectively with diverse teams and stakeholders.
Personal Attributes:
- A genuine commitment to patient care and operational excellence.
- Capable of understanding and executing strategic visions.
- Strong communication and interpersonal skills, with an ability to build and maintain professional relationships.
- Resilience and adaptability in dynamic environments.
Interested? Please apply now