We are looking for a proactive and detail-oriented Sales Office Administrator to join a leading manufacturer based in Burnley. Reporting to the Sales Office Supervisor, the successful candidate will be responsible for processing sales and purchase orders, handling customer enquiries, and maintaining strong relationships with the existing customer base. This role requires a high level of organisation and the ability to work effectively both independently and as part of a team.
Day to Day of the role:
- Process sales orders by coding up and processing using movex
- Process purchase orders.
- Handle new customer enquiries both via email and telephone.
- Maintain good, strong relationships with existing customer base.
- Arrange customer samples.
- Produce customer quotations.
Required Skills & Qualifications:
- Experience in a sales office administration role or similar.
- Proficiency in using Movex/Citrix and Microsoft Office applications, especially Excel and Word.
- Ability to work under pressure in a busy office environment.
- A proactive approach to problem-solving and process improvement.
- Good understanding of customer service principles and practices.
Benefits:
- Salary up to £24,000 - to be raised to £25,800 after 6 months probation
- 20 days holiday plus Bank holidays
- Employer pension contribution of 8%
- Staff wellbeing programme
- Free tea, coffee and fruit!
- To apply for the Sales Office Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
How to apply
If you have the relevant experience and would like to apply, please use the link