This role is a fantastic opportunity for a Claims Specialist looking to further their career within the insurance industry. The successful candidate will be a vital part of the customer service department, resolving claims efficiently and providing excellent customer service.
Client Details
This organisation is a well-established entity in the insurance industry, employing over 500 people. With a focus on innovation and excellent service, this company operates in multiple locations across the UK, aiming to provide top-quality insurance products to its clients.
Description
- Efficiently handle insurance claims from initiation to resolution.
- Provide excellent customer service to all clients, ensuring their queries are answered promptly.
- Maintain accurate records of all claims in the company's database.
- Coordinate with other departments to facilitate the processing of claims.
- Identify potential fraudulent claims and escalate them to the appropriate department.
- Keep up-to-date with the latest trends and developments in the insurance industry.
- Work towards meeting set targets and KPIs.
- Participate in training and development activities to further enhance skills and knowledge in the insurance industry.
Profile
A successful Claims Specialist should have:
- A degree or equivalent qualification in a related field.
- Excellent customer service and communication skills.
- A strong understanding of the insurance industry.
- Proficiency in using computer software and databases.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving skills.
Job Offer
- A competitive salary ranging from £22,000- £30,000 per year.
- Generous uncapped bonus structure of between £4k-£6k per anum.
- A comprehensive benefits package.
- Generous holiday leave.
- A supportive and friendly company culture that encourages continuous learning and development.
- The chance to work in a growing and innovative insurance company.
We invite all interested candidates who fit the above criteria to apply for this exciting role within our customer service department.