Dove and Hawk are now working with this highly established Property Management company in Hertfordshire. Who are currently looking for a block manager to join their team and progress with them.
Duties -
- Effectively manage your portfolio and take responsibility for good all-round customer service
- Dealing with customer queries verbally and in written form either directly or via a service manager.
- Manage electronic data and ensure e-mails and calls are responded within 24hrs.
- Management of H&S, FRA, Asbestos and all other legal requirements. - Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
- Completing minutes and site reports within 5 working days.
- Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines.
- To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
- Set up meetings for the year ahead when taking over new sites
- Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.
- Creating contract orders and signing contracts being cautious of s.20 regulations Ensure all blocks have up to date H&S and FRA including appropriate signage Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.
- Working with accounts to create realistic budgets that you can stay on target each year
- Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.
- Prompt and cost-effective maintenance of individual portfolios.
- Authorise seller's packs to ensure that correct and up to date information is included.
- Ensure all activities are compliant with current legislation and best practice.
- All blocks built prior to 2000 have asbestos reports and those post 2000 have confirmation from the developer that no asbestos was used in the construction of the building.
- To be a part of training sessions and team events.
- To attend external training events for progression. After training/events you will prepare and deliver a relevant session to the team.
- Conduct site visits and have site visits written up and on the system within a week of site visit taking place.
Salary is £37,000 - £42,000 Working Hours is Monday to Friday 9am - 5.30pm Experince is 2 Years Plus.
Other benefits include:
- Study support following probation period.
- 35 days holiday (including bank holidays and mandatory shut down period over xmas of 4 days)
- 4 WFH Days a Month
- Optional health shield after probation period
For more information, please contact Alfie Burrell in the Property Management team.
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