Business Unit / Team: Chief Operating Office
Salary range: £36,800 - £50,000 per annum DOE + red-hot benefits
Location: Remote, UK Flexible
Get out of your comfort zone. Live a life more Virgin.
Our Team
We've a fantastic opportunity to join our Products & Channels Digital Business Analyst Team. We're a team that deliver channels that enable our customers' access to their personal and business banking services when and how they want to. We deliver across a range of technologies. We deliver across a range of technologies including web and mobile. We believe in collaboration, with Agile delivery practices being at the heart of everything we do.
We're looking for a senior business analyst who is ambitious, loves the analytical and collaborative side of being a technologist but also is someone who will ensure that the customer experience is always at the heart of it. We're seeking someone who is highly motivated and is actively looking for their next permanent career challenge.
What you'll be doing
- Working as part of a multi-disciplined Squad delivering work in Sprints
- Leading business analysis activities to ensure your team has all the information they need to keep things moving
- Using your influencing skills to bring the right people together to work through complex tasks and reach the right outcomes
- Contributing to and leading standard Agile planning ceremonies (sprint planning, sprint retrospective etc) as well as Daily Stand Ups
- Supporting the Scrum Master and Product Owner in managing the Product Backlog and ensuring that key metrics such as time remaining and velocity and understood and followed by the team.
- Building relationships across the business to help truly understand what our customers want and what will make them happier about money
- The voice of the business or end user and help your team develop and test software for one of our key digital channels
We need you to have
- Track record in business analysis within an agile digital environment
- Demonstrable experience of business change methodologies and processes - including Business Driven Development
- Proven capability in gathering and documenting complex requirements, user stories and acceptance criteria, preferably in Gherkin format
- Proficient in creating detailed process maps using industry standard techniques
- Strong capability in complex business impact assessment & analysis across multiple Business streams
- Experience in analysing data to facilitate informed decision making
- Comfortable working with both technical & non-technical stakeholders
- Collaborative attitude and experience of helping multi-disciplinary teams to deliver user-focused digital products and services
- A self-starter, well organised and able to work independently on complex tasks
It's a bonus if you have but not essential
- Experience in partaking in standard Scrum Methodology and Lean Practices
- An understanding of Banking & Finance organisations
- Usage of supporting tools across business/technology project disciplines, including a working knowledge of Design/Build/Test and Implementation phases of the project lifecycle
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
- Up to five extra paid well-being days per year
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
- Market-leading pension
- Free private medical cover, income protection and life assurance
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
- Ability to work anywhere in the UK (where the role allows)
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.