Office Angels are currently recruiting for an Order Administrator for our client based in Reading.
Role: Order Administrator
Location: Reading - Hybrid upon completion of probation
Salary: £26,000 per annum
About the role:
Our client is seeking a motivated Order Administrator to join their team in Reading. As an Order Administrator, you will play a vital role in ensuring the smooth processing of sales orders and maintaining customer satisfaction.
Key Responsibilities:
- Accurately enter and process sales orders into the ERP system.
- Manage required documentation and ensure compliance with company policies.
- Communicate with customers via phone and email to provide information, resolve inquiries, and ensure satisfaction.
- Collaborate with internal teams to coordinate processes and operations.
- Work closely with management to identify areas for process enhancement and implement solutions for improved productivity.
- Address queries from the help desk related to new and replacement equipment.
The Ideal Candidate:
- Experience in an administrative or call centre role.
- Experience using ERP systems.
- Knowledge of order processing would be beneficial.
- Strong organisational skills with great attention to detail.
- Excellent communication skills.
- Passion for providing exceptional customer service and solutions.
- Competent IT skills, including Microsoft Office packages.
- Exportation experience to international customers would be advantageous.
- Fluency in Italian, French or German would be highly desirable but not essential.
Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.