Salesforce Project Manager - REMOTE
Start date: ASAP Duration: 6-month contract Location: Remote Rate: £250 - £400 per day PAYE
Summary
The ideal candidate will have proven track record of managing multiple initiatives concurrently, delivering quality work under tight timelines; independently driving complex projects; experience guiding product/software development strategy with engineering and product teams; experience leading technology and/or operational requests intake process across multiple stakeholders with the goal of planning sprints and/or roadmap for teams; a passion for growing customer satisfaction through efficient operations and service excellence; and a keen eye for identifying and scaling processes and workflow opportunities.
Responsibilities
- Independently lead 2-3 short-term projects within a portfolio by building coherent execution trackers that have clear goals and deliverables.
- Collaborate and partner cross-functionally with Sales, Operations, and
- Engineering/Product teams to implement and manage an optimal tech intake process to feed requests/opportunities into sprints/roadmap cycles.
- Collaborate and partner cross-functionally with Operations, and Engineering/Product teams to manage an established operational readiness process.
- Collaborate and partner with Business Messaging and Enterprise Engineering, to create functional requirements for our account management practices on Salesforce.
Key Skills
- 7 YEARS MAXIMUM EXPERIENCE
- Bachelor's/master's degree with 4+ years of relevant experience.
- Experience working on functional requirement mapping for Salesforce (both Sales and Service Clouds)
- Experience working on product/software development and partnering with technical teams (e.g. Engineering, Product Management, Data Science, User Researcher, etc.).
- Experience with leading/working on intake processes, requests refinement, prioritization, and alignment/commitment with partner teams.
- Experience initiating and driving multiple projects simultaneously with minimal guidance, across different time zones, and with multiple stakeholders.
- Experience managing communication and influencing decision-making with stakeholders to keep high engagement and expectations aligned.
- Strategic thinker with problem-solving skills, attention to detail, and analytical mindset.
Bonus Skills
- Direct experience in leading end-to-end tech requests intake processes that feed into sprints/roadmaps of partner engineering/product teams.
- Direct experience in the agile software development process.
- Demonstrated experience with communications and presentations to senior leadership across different organizations.