Salary: £90,000 to £95,000 per annum Location: Based at our office in Harlow, Essex. About the role
This is a 6-month contract to manage the technical aspects of the IT team. The primary purpose of the role is to ensure the day-to-day aspects of supporting the foundations technology are handled effectively. To manage and report on the performance of technology support.
What you will be doing:
IT Network and Systems
- Oversee and direct the development of infrastructure of IT applications, networks, security and telecoms.
- Responsible for the development and on-going testing of the IT business continuity plan.
- Responsible for the IT aspects of the overall Motability business continuity strategy.
- Oversee and direct the procurement of IT hardware, software and maintenance.
- Oversee all data exchange procedures with Scheme Partners and Government Agencies.
- Responsible for the management of hardware and software updates.
IT Projects
- Ensure IT resources are effectively allocated to tasks associated with essential change activity.
- Track and report on challenges to the delivery of essential change activities with IT.
Customer Service
- Work with senior management and suppliers to propose, agree and deliver IT support services with defined service levels.
- Regularly conduct satisfaction surveys and address any identified issues.
Team Leadership
Working closely with the IT People Manager to:
- Develop and motivate the IT team.
- Define and monitor performance against agreed service level targets.
- Maintains staff by recruiting, selecting, orienting, and training employees;.
Financial/Management Reporting
- Raise and approve regular and ad-hoc IT purchase orders.
- Provide regular/ad-hoc reports to senior managers.
About you:
Must haves:
- Significant IT experience which includes a strong knowledge of desktop applications (Microsoft technologies) and Networking (Lan/Wan Cisco technologies).
- Experience in IT infrastructure planning and development and managing capital projects and budgets in excess of £500k.
- Possesses good knowledge of different software systems, client/service architectures and various compatibility requirements.
- Experience of managing suppliers and supplier relationships.
- Understanding of current trends within the e-Business marketplace from a supplier and customer's perspective.
- Maintain a broad and long-term perspective of IT developments to influence forward planning.
- Demonstrable maintains organisational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.
- Experience in developing IT strategies in conjunction with management teams.
Nice to haves:
- IT degree level (IT) or equivalent
- MCSE/MCP certification
- ITIL Foundation
- Experience with Virtualization technologies.
- Experience of BCP/DR planning, implementation and testing.
- Experience of Cloud Computing/SaaS
- GDPR awareness.
- Sound knowledge of Web Technologies.
Motability Foundation
At Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Foundation Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year.
We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Benefits
- Holiday - 26 Days + 8 Bank Holidays, increasing to 28 days after 5 years' service.
- Health and Wellbeing - We offer private health care with BUPA alongside an Employee Assistance Programme, eye tests, flu vaccinations, enhanced sick pay and discounted corporate gym membership.
- Family Friendly - We offer enhanced Parental Leave inclusive of Adoption Pay and we understand that families require flexibility, we provide time off for dependants, flexible working hours and the option to work from home.
- Diversity and Inclusion - We value everyone's unique qualities and celebrate having a diverse and inclusive culture where everyone feels safe to be their authentic selves, no matter their age, ethnicity, religion, gender identity, sexual orientation, disability status, neurodiversity or otherwise.
- Our culture - In the Motability office we "dress for our day", it's an incredibly welcoming and inclusive environment where we look to support your career.
- Pension - Up to 15%, inclusive of a 10% non-contributory addition and Motability matching your contributions up to 5%.
How to find out more?
To find out more regarding the vacancy and for the full job description, please contact our Talent Team at:
Here at Motability Foundation, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, regardless of age, gender identity, ethnicity, religion, sexual orientation or disability.
We are a disability confident employer, so please do make us aware of any reasonable adjustments you might need throughout both the recruitment process and to work with us.
We are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Once you have applied please send us an email stating that you have a disclosed disability and we will offer you an interview.