Are you ready to join an exciting journey and revolutionise the corporate accommodation industry? Our client, an established serviced accommodation agency headquartered in stunning Exeter, Devon, is looking for a Partner Relationship Manager to join their team.
JOB TITLE: Partner Relationship Manager
LOCATION: Exeter
SALARY: £30,000 - £35,000 Dependant on Experience plus Bonus
HOURS: Monday-Friday 8:45am-5:30pm (Hybrid working option after probation)
BENEFITS: Wow! This company is all about the culture and has an impressive benefits package to offer! Their offices have breakout rooms with Netflix, arcade games and a slide! Fresh fruit and juices are brought in regularly, many social and company events take place, birthdays off, 25 days holiday (including Bank holidays) plus an additional 2 days off for wellbeing taking that to 27! Contributory pension, private healthcare, free eye tests, and 24 hour access to a GP are also in the package as well as long service sabbaticals! On joining the company, you will receive a welcome box of goodies and 2 week company-wide induction programme! This company genuinely knows the importance of a positive working culture and looking after their employees, providing employees the opportunity to be apart of fast growing, accommodation industry and the opportunity to travel!
THE COMPANY: An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients.
THE ROLE: As a Partner Relationship Manager, you will play a crucial role in building and maintaining key relationships across our client's Partner network. Specialising in the UK region of their Global Supply Chain, you will use your exceptional understanding of working with Partners to ensure positive relationships and facilitate effective inventory management. Your responsibilities will also include conducting Partner account reviews, presenting Partner trends and financials to senior members of relevant teams, and identifying and managing risks connected with the supply chain.
KEY DUTIES:
- Build key relationships with regional Partner accounts, utilising, phone, teams and email, ensuring we have a thorough understanding of their business model
- Conduct Partner account reviews
- Support the management team in developing effective Partner relationship strategies
- Provide training to other areas of the business on working with Partners
- Present Partner trends and financials to senior team members
- Identify and manage risks in the supply chain
- Monitor and improve Partner commission and conversion levels
- Support Account Managers with reporting and partnership programmes
- Collaborate with Guest Care to maintain and improve Partner service
- Act as the point of escalation for complaints or major concerns
- Monitor and support Guest Care and Account Managers with case management
- Visit Partners within your region and update systems with accurate information
- Represent our client in the best way possible
- Keep relevant systems up to date with review notes and Partner information
- Ensure teams are aware of pricing and availability notifications
- Collaborate with Sales teams to ensure accurate Partner content
- Opportunity for occasional UK travel
THE CANDIDATE:
- Supply chain management or account management experience required
- Proficiency in relationship building is a must
- Industry experience is preferred though not essential
- Highly motivated with a positive 'can do' attitude
- Exceptional attention to detail
- Excellent time management and organisational skills
- Exceptional communication skills, both verbally and written
- Commercially astute
- Confident with IT, including Microsoft Office products and CRMs
If you have a focused and collaborative work ethic, high levels of motivation and are looking for an exciting new opportunity with a fantastic, forward thinking company then we would love to hear from you!
TO APPLY: Please either apply online, email your CV to or call to speak to Vicky and discuss the role in more detail
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.