Customer Service Administrator
Tuxford
£23,000 - £24,000 per annum
Permanent | Office-Based | Full-Time
Eaton Syalon are working in partnership with a engineering business based in Tuxford, to recruit a Customer Service Administrator to join their friendly and supportive team.
This is a fantastic opportunity for an individual with previous office-based experience in a customer-facing environment, looking to take the next step in their career. The role offers a great mix of customer service and administration and would suit someone who enjoys variety, thrives in a fast paced setting and takes pride in delivering a great service.
Previous experience within a administration/customer support role is essential.
Key Responsibilities:
- First point of contact for customer enquiries via phone and email
- Processing customer orders and updating internal systems accurately
- Providing administrative support to the wider team, including reporting and filing
- Managing documentation and ensuring records are maintained
- Liaising with internal departments to ensure customer satisfaction
- Maintaining excellent communication with customers throughout the process
Key Skills & Experience Required:
- Previous office-based experience in a customer service or administrative role
- Confident using Microsoft Office, particularly Excel and Outlook
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational skills
- Positive, can-do attitude and a proactive approach to supporting others
What's On Offer:
- Salary between £23,000 - £24,000, depending on experience
- Opportunity to join a close-knit, supportive team with strong staff retention
- Full training provided with opportunities to grow and develop
- A varied and enjoyable role in a welcoming office environment
This is a brilliant opportunity to join a business that values its people, offers stability and prides itself on delivering excellent service to its customers.
Working Hours: Monday - Friday
Salary: £23,000 - £24,000
Please apply now if you feel you have the relevant experience.