HR & Operations Administrator
Location: London
Contract Type: Permanent, Full-Time (Monday-Friday, 9:30 AM - 6:00 PM)
Are you ready to bring your energy, initiative, and people skills to a fast-paced and growing telecoms company? We're looking for a proactive and assertive HR & Operations Administrator to join our Head Office team. This role blends HR administration, operational support, and employee engagement in an exciting and dynamic environment.
What You'll Be Doing
- Be the first point of contact for employee HR queries-by email, phone, and in person
- Draft job specs, manage recruitment ads, and liaise with agencies to find the best talent
- Prepare job offer packs, contracts, and workstation setups for new hires
- Own and manage employee perks like Birthday Leave and Holiday Advantage
- Lead engaging induction sessions for new team members
- Handle HR admin across the full employee lifecycle-starters, leavers, contracts, payroll instructions
- Schedule and file probation reviews and performance feedback
- Maintain accurate HR documentation and filing systems
- Manage HR platforms (e.g. Bright HR) for tracking absence, holidays, and scheduling
- Send weekly internal team updates
- Take meeting minutes and support disciplinary procedures
- Create protocols for onboarding and exit interviews
- Produce HR reports for management
- Make travel bookings for the team-hotels, trains, car rentals, catering
- Manage access cards and offsite event coordination
- Liaise with landlords and tenants on office space and facilities
- Support various projects and ad hoc operational tasks as needed
What We're Looking For
- Previous HR experience is highly preferred
- A confident, proactive team player who's highly organised and great at multitasking
- Excellent written and verbal communication skills
- Positive attitude, strong attention to detail, and a love for keeping things running smoothly