- 2 - 5 years' experience
- Section 20 and Service Charge experience
- IRPM/TPI qualified desirable (or keen to achieve)
Seeking a Senior Block Manager to join a highly reputable and established Block Management specialist based in their Chelsea office. You will be working as part of a large team who pride themselves on delivering exceptional service levels at all times and anyone joining the business should be passionate about meeting and exceeding expectations.
Responsibilities of the role:
- Primary responsibility for delivery of a quality Property Management service.
- Manage large complex developments.
- Undertake client care and liaison.
- Liaise closely with the property managers and accounts department.
- Manage a portfolio of properties.
- Ensure that relevant Service Contracts and Annual Orders are in place.
- Regularly review service contracts, agree service levels, identify necessary preventative maintenance, and pre-authorise expenditure within agreed parameters (certainly within the confines of the ‘Section 20' thresholds for works and long-term agreements).
- Carry out Property Inspections and complete reports.
- Undertake regular basic risk assessments of each building in your portfolio.
- Review Health and Safety reports (fire risk assessments, water hygiene, asbestos, lift engineering reports, etc) and arrange for the necessary rectification measures, in liaison with the client, as appropriate.
- Liaise with Health and Safety consultants and contractors, where required.
- Attend client meetings/ AGM (some out of hours).
- Preparing Service Charge budgets.
- Mentor other property managers.
- Be part of the team driving the business forward.
Requirements
- Good IT skills are essential.
- Excellent customer care skills.
- Organisational skills and time management.
- Focused and motivated.
- Able to communicate effectively, build rapport and develop professional relationships.
- Well-presented and articulate.
- Be a team player.
- Willing to learn and wanting to contribute.
- Must have a minimum of 2 Year Property Management experience.
- IRPM qualifications are desirable but not essential.
- Good knowledge of the relevant Landlord and Tenant Act and RICS and ARMA guidelines.
Perks/ Benefits (following completion of probation period)
- Some working from home
- Flexible Working Hours
Send your CV to