Job Title: Product Manager
Location: London
Onsite: 2 days per week [40% of the month]
Salary: £80,000
I am currently looking for an experienced Product Manager to join our financial services to support on a new greenfield implementation. The successful candidate will have duties of both Product Owner and Product Management functions, requiring strong leadership, collaboration, and a passion for delivering exceptional customer experiences. Reporting to the Head of Product, you will be responsible for managing the core platform for our clients Advice products.
Key Responsibilities:
- Lead the delivery of a new software platform for our clients Advice Products,.
- Continuously monitor and optimize the Advice claims journey to improve customer satisfaction and product performance metrics.
- Lead and influence cross-functional teams to deliver products that meet business requirements and customer needs.
- Utilize data-driven decision-making processes to identify opportunities for improvement and innovation.
- Collaborate with the UX team to conduct customer research and inform future roadmap items.
- Develop end-to-end data processes to efficiently manage Advice failures.
- Optimize delivery team performance by tracking, reporting, and improving velocity and processes.
Required Skills & Experience:
- Minimum 5 years of active Product Manager experience.
- Demonstrated experience in end to end software/platform transformation programs.
- Strong expertise in understanding and interpreting customer needs and pain points.
- Worked on major, long term transformation experience
- Evidence of impact/business outcomes in previous roles
- Evidence in the delivery of technical platforms
- End-to-end experience of delivering a full product roadmap to include defining the roadmap through delivery.
- Be able to work strategically upwards as well as with technical teams and multiple stakeholders
If you are interested in this opportunity, please apply here or email your CV to ASAP
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