Project Support OfficerBirmingham
This role will be responsible for supporting the delivery of projects within the Digital, IT and Facilities programme. Reporting to the Senior Project Manager and supporting several project leads, you will help ensure that projects are delivered on time, to a high quality and that they meet requirements. This will require you to work laterally across the organisation.
You will be key in establishing and maintaining project documentation (plans, business case, risk registers etc). The Project Managers and management team will help define the methodology for these documents.
You will work closely with the management team to co-ordinate project teams, working groups and programme governance to ensure that the right people are involved and that we have an effective drumbeat rhythm in the programme.
You will manage your own workload with the guidance and support of the Senior Project Manager and prioritise tasks to ensure key project timelines are met specific work requirements.
You will be working across teams and be required to maintain and build upon relationships with various internal and external stakeholders.
The Benefits:
- Salary of circa £34,000
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days' holiday, rising to 29 days after two years' service, with the option to buy up to five days extra annual leave
Key Responsibilities
- Responsible for supporting the overall management and co-ordination of the programme. You will work closely with project leads to ensure that projects are set up effectively and have accurate plans documentation.
- Assist in the management and tracking of plans, risk and co-ordination of workstreams. You will be responsible for ensuring that dependencies, risks, issues and milestones are accurately captured and escalated to senior colleagues so that they can be appropriately managed.
- Support the planning and implementation of governance and assurance activities by setting up systems to ensure they are planned and scheduled well in advance.
- Effectively help set up and co-ordinate reporting mechanisms, ensuring that teams are inputting to report to SRO and central performance.
- Make recommendations on resource requirements to the Senior Project Manager.
- Support the wider team with learning and development to embed good delivery and practice.
Person Specification
Essential:
- Experience of working in a project/programme environment.
- Ability to manage multiple workstreams in a dynamic and agile manner.
- Exposure and knowledge of project management methods.
- Experience of stakeholder management and engagement at all levels (internal and external).
- Excellent written and verbal communication skills that are clear and concise.
- Strong analytical and problem-solving skills.
- Proven ability to identify risks and issues and to escalate quickly whilst proposing solutions.
- A solution orientated mindset with the ability to work at pace and cope with ambiguity.
- Understand the need to collaborate and 'join the dots' as needed across multiple projects.
- Experienced in creating and maintaining effective project plans and other project related documentation.
- Strong planning and organisation skills, with an ability to appropriately re-prioritise and change as required to meet deadlines.
Our Ways of Working
Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.
Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.
Respectful: We recognise every colleague's contribution. We give each other timely constructive feedback. We all encourage challenge.
Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.
Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude.
About Us:
Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.
The closing date for this role is 13th September 2024.
PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.
So, if you'd like to join us as a Project Support Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.