Main Responsibilities: Branch Profitability
To assist the Branch Manager maximise the profitability of your branch through profitable sales, stock control, driving efficiencies and control of overhead expenses in line with company budgets and overall company policy and strategy.
Main Responsibilities: Sales and Margins
The ability to manage and promote sales with the aim of achieving targets and budgets as set out by the company.
Main Responsibilities: Operations
Ensuring that all branches and personnel under Branch Manager control are adhering to all Company and Statutory protocol, regulations and procedures.
Ensuring that you have a full understanding and knowledge of all operational requirements under your remit.
Operational reporting, to assess and act upon reports provided to assist you on the smooth running of the branch.
Ensure branch assessments are carried out daily identifying any operational and maintenance issues
Main Responsibilities: Health & Safety
To assist in the development and maintenance of an effective Health & Safety Policy
Ensure that the branch and personnel under the Branch Manager's control are adhering and complying with all Company and Statute Protocol, Regulations and Procedures.
Main Responsibilities: Human Resources
To assist the Branch Manager in the development and maintenance of an effective HR Recruitment and retention strategy
To assist the Branch Manager in the control of hiring, training, development and administration of all personnel under your direct control
By effective management, the control of staff numbers, overtime, sickness and holidays to ensure the smooth operation of the branch.
Main Responsibilities: Stock Control
In conjunction with Systems Support and Development department and the Branch Manager ensure that all branches and personnel are following and adhering to all Company Protocols & Procedures ensuring that an effective stock control is maintained by all Branches and Personnel in line with company targets.
Main Responsibilities: Customer Service
To ensure that the branch under your Branch Manager control understands and complies with the Customer Service Charter to meet or exceed customer expectations.
Ensure that all customer returns are dealt with effectively and efficiently negating any customer complaints.
Main Responsibilities: Purchasing
To ensure that all Branches and Personnel under your control are following the correct purchasing routes as defined by the Purchasing Department.
To ensure that all supplier returns are dealt with promptly and that the correct paperwork is issued at all times and within company approved timelines.
Main Responsibilities: Transport
To ensure that the branch is effectively utilizing the transport under their control.
To ensure that the branch is adhering and complying with all Company, Statute Protocol, Regulations and Procedures.
Inter Branch Trading is to be closely monitored with the aim of minimising transport costs.
Main Responsibilities: Leadership and Motivation
Leading by example, motivate and supervise teams and resources
Motivating the team to achieve branch financial targets and KPI's.
Willing to perform any duties that may be deemed necessary as required by the Company and the needs of the branch.
Key Relationships:
Customers; Branch Manager; Operations Director; Support Departments; Other Branches; Suppliers; Directors and Staff; Measures of Success (Key Performance Indicators); Branch Sales and Profitability; Leadership & Motivation; Operations; Health and Safety; Human Resources; Stock Control; Customer Service; Purchasing; Transport
Skills, Qualities and Experience
The ability to meet budgets targets and deadlines
The ability to work autonomously
Leadership skills to motivate staff and manage a team, with the ability to delegate tasks to others to ensure the smooth running of the branch
An approachable manner and good communication skills
Excellent time management skills
Excellent problem-solving skills
Effective decision making skills
A willingness to work flexibly
The ability to adapt to and use bespoke computer systems and a working knowledge of Excel, Word and Outlook.
A working knowledge of Health & Safety requirements and the ability to manage and implement those requirements
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- Builders Merchant/Construction Trade Sales: 2 years (required)