Kenneth Brian Associates are working on a Customer Support Agent role for a fast growing company who are based in Guildford.
Working as part of a lively team, the role of Customer Support Agent will involve supporting customers with a range of queries.
Specific responsibilities will include:
- Answering phone calls from customers
- Responding to emails
- Resolving customer queries
- Ensuring customers have the best products for their requirements
- Providing exceptional customer service at all times
Key skills required for the role of Customer Support Agent:
- Previous experience in a customer focused role
- Excellent communication skills, both written and verbal
- A professional and confident manner
- Ability to work under pressure
- Attention to detail
We look forward to receiving your application.