Job Overview:
- We are looking for a highly organized and proactive Sales Administrator to support our Account Managers and assist with the smooth operations of the sales and finance functions. The ideal candidate will be responsible for handling client inquiries, tracking sales processes, coordinating with internal departments, and maintaining accurate documentation. This role requires strong communication skills, attention to detail, and proficiency in ERP and CRM systems.
- This role offers the opportunity to work closely with Account Managers and the finance team, contributing to the success of our business through essential administrative support and coordination.
Key Responsibilities:
Sales Team Support:
Provide comprehensive administrative support to Account Managers, assisting with client-related tasks, documentation, and follow-ups to ensure smooth service delivery.
Client Inquiry Handling:
Address and resolve client issues and inquiries efficiently, ensuring a high level of customer satisfaction.
Sales Process Tracking:
Monitor and track the sales process from initial engagement to contract completion, ensuring all necessary steps are documented and followed.
Contract and Documentation Management:
Archive and manage contracts and other relevant documents, ensuring accuracy and accessibility for the administrative teams.
Department Coordination:
Liaise with other departments such as finance, administrative, and HR to ensure seamless communication and efficient operations.
Reporting and Forecasting Assistance:
Collaborate with the finance manager to produce regular reports and revenue forecasts, providing insights that support financial decision-making.
Payment Preparation:
Assist the finance department by preparing and organizing documents necessary for payment processing to suppliers or partners.
Internal Pricing Checks:
Utilize the company's ERP system to verify internal pricing and ensure data accuracy across all resources.
ERP and CRM System Maintenance:
Regularly update and maintain information within the ERP and CRM systems, ensuring that all data related to clients, projects, and resources is accurate and up to date.
Qualifications:
Education:
Master's degree or higher, with proficiency in both English and Chinese.
Experience:
- Experience with ERP and CRM systems is highly preferred.
- Ability to assist in the preparation of financial documents and reports.
Skills:
- Excellent organizational and multitasking abilities.
- Strong communication skills and customer service orientation. Ability to assist in the preparation of financial documents and reports.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Problem-solving skills with a proactive attitude.