Part Time Role Between 16-20 hours over 3 days
Echo House is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production.
Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that go beyond expectations. We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, and maintaining an unwavering dedication to superior service. With passion driving our purpose, we promise to transcend expectations, consistently and without compromise.
The key objective of the Client Ledger and Credit Control Assistant is to contribute to the smooth running of the finance department. You will work closely with the Accounts Manager, Assistant Accountant and the Finance Director to ensure that invoices issued by the team are paid in full and on time.
The role requires that you are comfortable communicating clearly with both individual and organisations. You will need to be familiar with accounts receivable procedures and reconciliation of month-end accounts. This role requires..
Positivity is key in everything we do. Whether you're collaborating with colleagues, communicating with clients or focusing on the task at hand, our approach is to always remain constructive. Respecting each other's contribution is essential as we believe every individual has something to offer, and the key to being successful at Echo is an ability and willingness to collaborate.
MAIN DUTIES AND RESPONSIBILITIES:
UNIVERSAL
- Operating with integrity - performing whole and complete work for and with all Echo colleagues, clients and suppliers alike.
- Ensuring Echo House maintains its status as an industry leading team of dynamic, proactive & professional specialists.
- In depth training is provided as a core part of all new starters' induction. In addition, with such a nuanced and bespoke business, on-the-job learning remains the single most effective way to learn what we do and how we do it.
CORE KNOWLEDGE BASE
- Experience with Client ledgers; specifically in Credit control, issuing client invoices and statements and answering client invoice queries.
- Experience with Sage Line 50 an advantage
- Ideally AAT qualifications or similar
- Highly numerate MAIN DUTIES:
- Issuing and posting invoices to clients ledger • Issuing statements to clients • Managing and updating credit limits for clients on Sage
- Monitoring overdue balances
- Corresponding with clients to chase overdue balances and to answer client questions
- Supporting the Accounts Manager and Finance Director in producing ad hoc reports and financial information • Managing client on-boarding processes including credit checks and Sage ledger set up
- Auditing draft invoices to ensure they meet all necessary criteria including application of VAT, nominal ledger details, Purchase orders etc • Maintaining client files
- Supporting the Accounts Manager with other financial tasks as necessary
GENERAL
- Echo is a dynamic, busy company with a close working team and as such we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
- To perform other reasonable tasks as required by the Directors or your department head.
- Follow and promote to colleagues, visitors and the public all health and safety procedures and protocols.
- Follow Echo's sustainability policies and procedures. Promote sustainable operations to colleagues, clients and suppliers.
ESSENTIAL INDIVIDUAL CHARACTERISTICS:
- Excellent time management.
- Excellent customer service skills • Analytical skills and attention to details
- Persistence and determination • Excellent organisational skills.
- Individual diligence with a focus on team participation. • Level-headed approach to demanding circumstances.
- Good written and oral communication skills.
- Flexibility and willingness to provide practical support where necessary.
- Good Excel and MS Office knowledge and practical experience.
- A quick learner with a positive approach will pick up everything they need to know at Echo.
EQUALITY AND DIVERSITY: We promote a working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you always observe and adhere to this policy.