Description
We are looking for talented , dynamic and customer focused individuals to support our growing catering team! The roles are designed to support the provision of food services in the cafes, which operate over all 5 College sites. The cafes provide a hot and cold breakfast and lunch service to students and staff during term time, with a significant proportion of students receiving free meals. There will also be opportunities to assist in the provision of hospitality services and to support students on placement during their time at College.
The role:
As a catering assistant, your primary responsibility will be to support the provision of food services in the cafes, which operate over all 5 College sites. The cafes provide a hot and cold breakfast and lunch service to students and staff during term time, with a significant proportion of students receiving free meals.
Key Responsibilities
- Support the delivery of café services across all sites as part of the wider catering team, including operating tills and working on the servery.
- Assist in the preparation of food and beverage items for sale in the cafes.
- Ensure that the café, servery and kitchen areas are in a clean and tidy condition at all times.
- Provide a friendly, efficient and hygienic service to all customers.
- Work as part of the catering team to produce a food offer that is healthy, diverse, reflective of the student cohort, consistent in quality and sustainable.
- Assist in the preparation and delivery of food and beverages for internal hospitality purposes or special events.
- Ensure compliance with all food service, health and safety and employment regulations.
- Undertake off the job and on the job training as required to ensure skills remain up to date.
Generic duties:
- To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of College life.
- To take proactive responsibility for Health & Safety to ensure that a safe working environment and safe working practices are maintained at all times.
- To comply with the General Data Protection Regulations (GDPR).
- To support cross college activities as required, such as organizing events or assisting with enrolment.
- To understand roles and responsibilities around safeguarding all learners and contribute to maintaining a safe learning environment.
Skills, Knowledge and Expertise
Essential criteria:
- Experience of working in a catering or hospitality setting.
- High level of customer service skills.
- Commitment to engaging in staff development.
Desirable criteria:
- Food Hygiene certificate.
- Catering/hospitality qualification
- Fluent speaking in any of the following languages: Arabic, Chinese, Farsi, Kurdish Sorani, Tigrinya, Spanish, French or Portuguese
Benefits
- Generous annual leave - We offer the highest holiday entitlement in the City Region
- Competitive salary - Our salaries are the highest within FE in the City Region
- Access to our Employee Benefits Platform, offering hundreds of discounts and savings
- Wellbeing support - Access to a free, independent and confidential 24 hour counselling support, as well as general wellbeing and lifestyle support through our platform and app
- Pension Scheme - We contribute 5% for business support staff and up to 24% for teaching staff