We are delighted to be working with a global client in Preston Brook, Runcorn, who is seeking an Internal Sales Executive to support the sales team in achieving the company targets.
This is a lovely role working in a small team for someone who has strong customer service or sales experience and is passionate about building relationships and working in a collaborative environment.
The Role
To proactively provide internal sales expertise supporting the business in meeting the sales targets, and dealing with new and existing and new customers, In addition to supporting the commercial activities of external account managers and customer services.
Main responsibilities:
- Build a pipeline of opportunities for new business and close sales opportunities to ensure incremental sales targets are met
- Maintain and service existing accounts - Explore incremental sales opportunities
- Follow-up market campaigns
- Desktop research and survey questions to increase database quality
- Sales lead processing
- Actively engaging in generating new business opportunities through lead-generation activities in combination with Digital marketing campaigns and self-sourcing.
- Building strong relationships with new and existing customers to deliver the highest possible service levels.
- Keeping the CRM systems up to date, by inputting and cleansing relevant data and producing analytics
- Fully manage the requirements and relationships with selected key accounts as co-owner where applicable
- Liaise and expedite with partners within other functions to provide accurate and timely information relating to customer requirements and queries.
- Attend monthly operational meetings to contribute to the strategic and tactical improvement of the business
**General Competences:
- Ownership/Accountability, Communication, Business Awareness, Commitment, Teamwork
Competences role specific:
- Sales - Use skills to influence customers' decisions.
- Customer orientation - Be able to Identify and prioritise customer needs and recognise constraints. Seek to find out more about customers to provide a better service. Adopt a professional approach to customers. Is reliable and delivers on promises.
- Initiative / Independence - Take responsibility for own time and effectiveness, alongside utilising a proactive approach and spot opportunities
- Negotiation - have the ability to have discussions that resolve an issue in a way that both parties find acceptable. Be skillful in the process to come to agreements in a positive manner
- Result / Quality orientation - Set high but achievable standards for self and others. Seeks opportunities to improve processes and outcomes. Constantly reviews performance to identify areas to develop.
- Presentation skills - be able to interact with the audience; transmit the messages with clarity; engage the audience in the presentation; and interpret and understand the mindsets of the listeners.
- Self-confidence / Resilience - Have the confidence to take on demanding work or put forward views when they may be challenged. Stay calm in a crisis. Handles competing demands. Overcome setbacks easily
- Structure, Planning & Prioritisation - Time management, ability to use your time effectively and productively, to understand how to plan your daily work and priorities. Ability to decide suitable process, approach, and do the right tasks at the right time.
Key perfomance indicators (KPI):
- Individual Campaign targets
- Review meetings
- New customer calls
- Identifying opportunities and conversions
- New business development target - Team sales target
The position is full-time (36.25 hours per week) – Mon – Thurs 8.45 am to 5 pm and Fridays 9 am to 4pm. 45 min unpaid lunch break.
Salary £26k depending on experience
10% bonus eligibility
Healthcare
Defined Benefit Pension Scheme (including death in service 4x salary) – Eligible to join after a 3-month probationary period
25 days holiday increasing to 30 days with length service
Free car parking facilities and are located just off the M56 (Junction 11 – Preston Brook/Daresbury).
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy