Our client are seeking a talented Account Manager to maximise online business opportunities. Working closely with the in-house digital team, the account manager will be responsible for engaging with customers and maximising sales opportunities for their e-commerce business.
Client Details
Our client is a well-established manufacturing and production company, selling products to B2B and trade customers, who have launched an e-commerce arm to their business. A market leader in their product category, they are headquartered in Manchester, they serve clients both domestically and internationally.
Description
For The Account Manager - E-commerce business role, responsibilities will include:
- Develop and implement strategic e-commerce plans to achieve sales targets.
- Taking ownership for platforms including Shopify website, Amazon, and Ebay - reporting on sales targets.
- Following up with trade customers, and maximising new business opportunities.
- Manage online product and category pages with an emphasis on customer experience.
- Analyse data to monitor website performance and customer engagement, making adjustments as necessary.
- Coordinate with IT department to ensure website functionality and performance.
- Oversee and manage company's overall e-commerce presence.
- Work closely with digital marketing team to drive traffic to website.
- Being involved with key customers and sales journey's where necessary.
Profile
For the Account Manager - E-commerce business business role, candidates should have:
- 2+ years experience in sales led account management positions
- Confident communication skills, comfortable being customer facing.
- Ideally experience working for an e-commerce business.
- Familiarity with seller channels such as Amazon seller central.
- Familiarity with channels including Shopify, Amazon, and Ebay.
- Willingness to attend customer and trade events where necessary.
- Ideally B2B - trade product experience - not essential.
- A hands-on approach and a keen eye for detail.
Job Offer
On offer for the Account Manager - E-commerce business Manager role:
- A competitive salary range of approximately £36,000 - £40,000
- Performance bonuses.
- Opportunity for hybrid working.
- Work for an established team.