£70K/yr
City of Edinburgh, Scotland
Permanent, Variable

D365 CRM Functional Consultant

Posted by Nigel Frank International.

Dynamics 365 CE Functional Consultant

Job Description

Exciting opportunity for a Functional Consultant with experience and skills in Dynamics 365 CE/CRM implementation, to work with the delivery team at my award-winning MS Partner client.

You'll playa crucialinassistingtheclients optimise theiroperationalprocessesandaccomplishtheir goals by utilisingMicrosoftDynamics365.

This flexible, hybrid role requires the successful candidate to work in their modern Edinburgh offices twice a week and may require travel occasionally to the customer site(s) when necessary. This could be UK-wide but will fluctuate dependant on the phase of a customer project.

What the role offers?

  • A varied and strong pipeline of CE Projects, working with Microsoft Dynamics 365 in a number of different industries.
  • A fantastic team environment in which you can expect a forward-thinking approach to project delivery
  • Starting base salary up to £70k (dependant on experience)
  • Exceptional company benefits package including pension, private health care, life cover and 25 days holiday
  • Exciting certified training and professional development openings.

Role and Responsibilities

  • Collaborating closely with clients to understand their needs and requirements, and then transforming them into effective user stories
  • Managing the implementation of modules
  • Providing 3rd line support to users
  • Working closely with other team members and providing mentoring to a Junior Functional Consultant

Skills and Qualifications

  • End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects (either with end customer(s) or partner(s).
  • Advanced understanding of one or more core modules, including sales, marketing, field service, customer service.
  • Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently.
  • Full project life-cycle expertise.
  • Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management.

Interested? Apply today for more details!

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