Do you enjoy delivering outstanding service? then we want to hear from you
Customer service executive/ Account manager
Coventry
Permanent
Salary: competitive
22 days holiday + BH - rising with service
Great employee benefits
Hybrid working 2 days office
Key responsibilities
Maintain and develop strong relationships with customers
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- Mange a portfolio of clients and provide excellent service as their POC
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Develop a sound understanding of customers businesses and their obligations under the relevant legislation
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Coordinate deliveries and collections across the UK for your customer.
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Provide expert advice to customers on producer responsibility in the UK and RoI
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Support customers at regulatory compliance audits
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Produce professional client documents and reports
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Manage the renewal of customer accounts and contracts
Essential Skills:
- High standards of data accuracy and attention to detail.
- Good depth of technical knowledge with Microsoft Excel.
- Excellent customer-focused approach.
- Problem solving approach.
- Excellent communication skills, both verbally and written.
- Organised with the ability to multi-task.
- Self-motivated with an inclusive team-working attitude
For more information contact Charlotte
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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