Job Title: Parts Advisor
Location: Hinckley
Salary: £25,250 basic - OTE £32,000
Hours: 07.30-17.00 or 08.30-18.00 Saturday rota 08.00-12.30
Hawkfield Recruitment is currently working with a family run dealer group based in the Hinckley area. We are looking to recruit an experienced Parts Advisor for the Aftersales team at Hinckley.
Key responsibilities of Parts Advisor:
Your key responsibilities as a Parts Advisor will be:
- Answering inbound telephone calls promptly.
- Qualifying customer requirements.
- Confirming all customer details are recorded accurately on the system and amend where necessary.
- Liaising with different departments to ensure customer satisfaction.
- Receiving, storing and sorting parts as they arrive
- Ordering parts
About You:
As a Parts Advisor, you will ideally have the following skills and attributes:
- Excellent communication skills and a good telephone manner.
- Great computer skills and the ability to multi-task.
- High levels of commitment to providing the best customer care.
- A positive and friendly attitude in the work environment.
Additional Benefits:
- Annual Leave Increased To 25 Days (Plus 8 Bank Holidays)
- Contributory Pension Scheme
- Private Medical Insurance After 3 Years' Service
- Life Insurance After 3 Years' Service
- Discounted Car Purchase Scheme
- Discounted Service/Parts/Bodyshop Scheme
- Staff New Car Scheme
- Manufacturer Training and Development
- Staff Referral Scheme - £250 for referring an applicant who we employ and completes their 3 month probationary period
- Birthday and Year End Gifts
- Mental/physical health and wellbeing support via the BEN charity
Please know that once you have applied for the Parts Advisor role, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.