Job Title: Candidate Interviewing Specialist
Primary Location: London
Pay rate: £200.00 per day
Contract length 6 months
The client
My client is a leading global professional services company that helps the world's leading businesses, governments and other organisations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. They are a talent and innovation led company with 732,000 people serving clients in more than 120 countries.
Role Summary:
The Candidate Interview Specialist plays an integral part within the Experience and Assessments Hub. The role is critical to running and maintaining the high standards of the Early Talent assessment process of our graduate, intern and apprenticeship candidates. The Candidate Interviewing Specialist will be an Interviewing SME and will conduct a high volume of interviews ensuring quality, consistency and fairness is maintained in line with the Early Talent Assessment model, while ensuring a top class and seamless candidate experience. The role requires a strong understanding of recruitment processes and The Early Talent market within the UK.
Key Responsibilities:
- High volume of in person final interviews in our London office during our busiest recruitment period
- Supporting interviewing managers providing advice and guidance.
- Welcoming candidates into the London office, supporting the Interview Coordinator when needed
- Act as a support to candidates helping them prepare for each stage of their recruitment journey through hosting Q&A sessions, phone calls and other communication channels
- Conducting second stage virtual interviews using our recruitment platform, scoring and creating feedback.
- Communicating outcomes to candidates and providing verbal feedback when requested
- Helping to manage a busy candidate inbox, responding to candidate queries, ensuring any interview adjustments requested are in place.
- Manage Applicant Tracking System to ensure candidates are screened and progressed through the pipeline in a timely manner to ensure a smooth candidate experience.
- Act as the custodian of the candidate assessment journey, orchestrating touchpoints that leave a lasting positive impression. From the initial application to the final offer stage, commitment to empathy, transparency, and communication will help candidates navigate the recruitment process with confidence and satisfaction.
- Ensuring fairness and consistency for all candidates, whilst being aware of UK diversity targets and local demand.
- Keeping up to date with business updates, as well as external changes which may impact recruitment e.g. visas, recruitment restrictions.
- Managing digital chat platforms, connecting with candidates to enhance their experience and prepare them for their recruitment journey to ensure good conversion rates.
- Support with candidate calls on an adhoc basis e.g. start date calls and candidate updates.
- Continuously enhance and develop all candidate communication.
- Using candidate ATS and digital platform data to produce insightful reports to support decision making in processes.
- Support all team members with ad hoc work as and when required.
- Identify and escalate issues to leads and/or other teams when required.
Required skills and experience
- Volume interviewing experience essential - Occupational Psychology background helpful
- Training interviewers experience essential
- Experience of working in a professional services environment and an understanding of the graduate recruitment market essential.
- Understanding of ethical interview practices and Equality Act
- Applicant Tracking System experience (Workday an advantage).
- Excellent communication skills able to confidently communicate with a broad audience from apprentices to Senior Leadership
- Ability to pick up new information and technologies quickly.
- Ability to work with changing demands.
- Relationship management skills.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.