Office Administrator
A leading organisation based in Toomebridge Co Antrim, is currently seeking an experienced Office Administrator.
This is a Full-Time permanent position.
Working hours: Monday to Thursday 8am-5pm and Friday 9am-1pm
Salary – £23,000 to £24,000
Job Details
As an experienced office administrator, you will play a pivotal role in various departments within our office. The position will initially involve processing customer orders onto our computer system, to develop an understanding of our products - once the successful candidate is confident, we will provide training to cover our customer service department when necessary.
Essential Criteria:
- Previous experience in an office administrator role
- Strong communication skills and the ability to empathize with customers.
- Excellent phone etiquette with good verbal communication skills
- Excellent organizational skills and attention to detail.
- A positive attitude and a commitment to delivering exceptional customer service.
Duties
- Processing Orders: Responsible for processing orders onto our system in a timely and accurate manner.
- Product Knowledge: Develop a deep understanding of our product to effectively guide customers through their enquiries and provide accurate information.
- Customer Interaction: Engage with customers via various channels, including phone and email, to address queries, resolve issues and provide assistance.
- Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
- Sales Administration: To assist the Sales Managers source and engage new potential customers.