Are you looking for a fast-paced, entrepreneurial environment that is goal oriented? If you are a multitasking, out-of-the-box thinker, efficient and productive go-getter then this role is for you!
For the Technical Support role you will be working in a bright and modern office & will be rewarded with free parking, private healthcare and 33 days holiday inclusive of Bank Holidays.
Candidates interested in the technical support role should have:-
- An excellent telephone manner
- Ideally have experience working with AV and home automation equipment
- Previous call centre or technical support role experience
Your day as a technical support agent will include:-
- Answering enquiries from our Partners installing our products. Support is provided via phone, Live Chat or occasionally via email
- Collaborate with the product development team and provide feedback when necessary, through defect reports
- Suggest knowledge base articles for our tech support knowledge base to our HQ Team
- Participate in product Beta testing and provide feedback
If you have what it takes to be a technical support agent then get in touch now.
Bridge Recruitment Ltd are acting as an Employment Agency.