Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Biomedical Service Engineer within our Customer Support team.
What does the Service Engineering team do?
The service engineering team support a large network of both internal and external customers. The team have expertise on a variety of medical devices, providing Engineering/technical support and service contract support to end users. The team works with Regional Randox Service teams worldwide so occasional travel is required. The team is made up of staff from multiple Engineering disciplines ensuring we have the depth of knowledge required to support our customers.
Location: Home based in Great Britain with travel required to our HQ in Antrim, Northern Ireland, and some international travel.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20.
What does the Biomedical Service Engineer role involve?
This role is responsible for the servicing and maintenance of medical devices and related products. This is an extremely varied role that will require you to develop a varied skillset, including:
- Routing servicing and preventative maintenance of analysers and associated equipment within Randox and in the field.
- Establishment of routine maintenance schedules.
- Development of procedures and support associated with new products.
- Emergency breakdown repair of analysers within Randox and in the field.
- Installation, commissioning, and set-up of analyser equipment.
- Providing technical support by phone and e-mail to Randox customers.
- Providing technical support for analyser development.
- The quality control of analysers prior to product release.
- The training of Randox and distributor personnel in analysers servicing procedures.
- The performance of all tasks within the departmental ISO framework.
Full on the job training will be provided on our processes.
Who can apply?
Essential criteria:
- Engineering qualification or equivalent accredited apprenticeship.
- Flexibility for travel worldwide, if necessary.
- A full UK driving licence.
Desirable:
- Experience with computer hardware.
- Experience in a variety of medical instrumentation.
- Experience in engineering.
- Experience with clinical chemistry analysers and applications knowledge.
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox:
An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike.
Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially.
Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.
Randox Laboratories Limited is an Equal Opportunities Employer.