Are you a passionate leader with a knack for building strong relationships?
Do you thrive in a fast-paced environment and enjoy fostering a vibrant student community?
If so, this exciting General Manager opportunity at our prestigious student accommodation in Oxford could be perfect for you!
Our client**,** a leading provider of student accommodation, is seeking a highly motivated and results-oriented General Manager to lead their Oxford location. In this pivotal role, you will play a crucial role in ensuring the smooth operation of the residence, fostering a positive and welcoming environment for students, and developing strong relationships with key stakeholders.
Key Responsibilities:
- Leadership & Team Management:
- Provide effective leadership, coaching, and development for your team, fostering a positive and collaborative work environment.
- Oversee staff recruitment, training, and performance management.
- Ensure adherence to all health and safety regulations and procedures.
Relationship Building & Community Development:
- Build and maintain strong relationships with students, residents, and the wider Oxford community.
- Develop and implement engaging social and recreational activities to foster a vibrant and inclusive student community.
- Serve as a point of contact for residents, addressing their concerns and providing exceptional customer service.
Operational Excellence:
- Oversee all aspects of the residence's daily operation, ensuring smooth running and efficient resource management.
- Develop and implement strategies to maximize occupancy rates and revenue generation.
- Maintain a high standard of cleanliness and upkeep throughout the residence.
- Work closely with maintenance and housekeeping staff to address any issues promptly.
Financial Management:
- Develop and manage budgets, ensuring responsible financial stewardship.
- Track and analyse key performance indicators (KPIs) and implement strategies for improvement.
- Liaise with the head office on financial matters and reporting.
Requirements:
- Minimum of 3-5 years' experience in a similar leadership role within the hospitality or student accommodation sector.
- Proven track record of building and maintaining strong relationships with diverse stakeholders.
- Excellent communication, interpersonal, and conflict resolution skills.
- Strong organisational, time management, and problem-solving skills.
- Working knowledge of relevant health and safety regulations.
- Proficiency in Microsoft Office Suite.
- A passion for student well-being and fostering a positive learning environment.