The Role:
To assist in the smooth running of the Conveyancing Department by providing administrative and legal support**.**
Responsibilities:
- To support the firm in the provision of legal services by providing legal assistance to Conveyancers and clients.
- Preparing and collating online quotations using the electronic quote tool. Including preparing initial quotes, liaising with potential clients and assisting with queries, through to successful instruction.
- Dealing with the Land Registry, Mortgage Lenders and other relevant parties including, but not limited to, Requisitions.
- To assist Conveyancers in the management of their caseload by undertaking legal procedures as supervised by the Conveyancer.
- To assist Conveyancers with file related queries, either by telephone or face-to-face, ensuring client service levels and client standards are always adhered to.
- To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
- To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.
- To open and process post in accordance with the firm's or clients Service Level Agreements.
- To progress cases on a timely and effective basis in accordance with professional standards, internal procedures, key dates and milestones.
- Making applications to facilitate the registration of legal Title at the Land Registry.
- Updating the case management system/client systems as appropriate to ensure compliance.
- Preparing files and closing and archiving.
- Undertaking training as appropriate. This may include (but is not limited to) firm training, regulatory training and developmental training (if appropriate).
- Identify suitable opportunities to cross-sell the Firm's services (as appropriate).