Are you a dynamic leader with a passion for delivering exceptional service? We have a vacancy available for a Transport Shift Manager for a Patient Transport Services provider. In this role, you'll oversee daily operations, ensuring the safe, efficient, and timely transportation of patients. Your leadership will be key in managing a dedicated team of drivers, coordinators, and support staff, all working together to provide top-tier care and service.
Client Details
Our client is a leading patient transport services provider.
Description
- Shift Leadership: Lead and manage a team of drivers and support staff, ensuring smooth and efficient operations during your shift.
- Operational Excellence: Monitor and manage transport schedules, adjusting to real-time demands to ensure timely and safe patient transportation.
- Compliance & Safety: Ensure all vehicles and staff adhere to health and safety regulations, including vehicle maintenance and staff training.
- Customer Service: Act as the first point of contact for any on-shift issues, providing resolutions that ensure high levels of customer satisfaction.
- Continuous Improvement: Identify opportunities for process improvements and implement strategies to enhance service delivery and operational efficiency.
Profile
- Experience: Proven experience in transport management, preferably within the healthcare or patient transport sector.
- Leadership: Strong leadership skills with the ability to motivate and manage a diverse team.
- Communication: Excellent communication skills, with the ability to liaise effectively with staff, patients, and other stakeholders.
- Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
- Flexibility: Willingness to work flexible hours, including shifts and weekends.
Job Offer
- Career Growth: Opportunities for career progression within a growing and dynamic company.
- Supportive Environment: Join a dedicated team committed to providing high-quality patient care.
- Competitive Salary & Benefits: A competitive salary that is dependent on experience with benefits including healthcare and pension contributions as well as 25 days holiday + bank holidays.