Job Title: Senior IT Support Engineer
Location: Middlewich, Cheshire
Salary: £35,000 - £40,00 plus 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Company Vehicle
About the Role:
An exciting opportunity has arisen for a talented Senior IT Support Engineer to join a rapidly expanding Managed Service Provider (MSP) based in Middlewich, Cheshire. This dynamic company has recently secured several high-profile client contracts, making it an ideal time to be part of their growing team. If you're looking to grow your career within the IT support industry, this is the perfect role for you!
Responsibilities:
Provide comprehensive IT support to clients, troubleshooting hardware, software, and networking issues
Deliver exceptional customer service by addressing technical queries both remotely and on-site
Assist with infrastructure upgrades and new system implementations
Collaborate with internal teams to ensure high client satisfaction and efficiently resolve IT issues
Maintain and update documentation for all IT support and infrastructure changes
Key Skills:
Previous experience in IT support roles, ideally within a Managed Service Provider (MSP)
Strong understanding of Microsoft Windows, networking protocols, and hardware troubleshooting
Familiarity with Office 365, network configuration, and general IT maintenance
Ability to manage multiple tasks and work in a fast-paced environment
Excellent communication skills and a customer-centric mindset
How to Apply:
If you are passionate about IT support and want to advance your career within a forward-thinking MSP, we'd love to hear from you! Apply today and take the next step in your IT career.
Keywords:
Senior IT Support Engineer, IT Support Jobs in Middlewich, Managed Service Provider Jobs, IT Helpdesk, Network Support, IT Infrastructure, Office 365 Support, Hardware Troubleshooting, Career in IT Support, Technical Support Engineer