Job Title: Mortgage Underwriter
Location: Fleet or Cardiff, with flexibility to work from home 2 days a week once probation is passed
Salary: Depending on experience
Benefits:
- Private Medical Insurance through AXA Health
- 11% non-contributory pension scheme with the option to salary sacrifice
- Enhanced Maternity, Paternity and Adoption pay
- Life Assurance
- Income Protection
- Employee Assistant Programme
- Extensive Learning and Development opportunities
- 2 days paid volunteering each year
- Electrical Vehicle Salary Sacrifice Scheme
About the role of Mortgage Underwriter
We have an exciting opportunity for a Mortgage Underwriter to join a specialist intermediary only lender.
The successful candidate will be required to provide a professional, efficient, and high standard of customer service to customers, intermediaries, valuers, and solicitors.
Holding a lending mandate of £500,000, the role will focus on accurately analysing and understanding key elements of all mortgage applications at every level of the process through to offer, whilst ensuring adherence to all policies, procedures and regulatory guidelines.
Responsibilities for the position of Mortgage Underwriter
- Work to agreed objectives, service standards and deliverables.
- Ensure relevant documentation and information received is checked for adherence to policy and criteria.
- Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service. Provide a prompt reply to all written correspondence.
- Develop positive working relationships with colleagues.
- Make suggestions for improvements to processes to enhance service and efficiency.
- Adhere to internal/external compliance, credit review and audit requirements.
- Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF).
- Use initiative to resolve queries outside own area of expertise.
- Train and mentor new team members.
- Take responsibility for your own learning and development.
- All other associated duties and responsibilities and carry out any tasks as required by management.
Experience required for the position of Mortgage Underwriter
- Previous experience of working within the mortgage industry with a strong underwriting or completions background.
- Can consider candidates with experience in mortgage packaging
- Proven ability to exercise good commercial and professional judgment.
- Excellent communication skills, both written and verbal.
- PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint, and Outlook.
- CeMAP preferred or a willingness to study.
For more information regarding the role of Mortgage Underwriter please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.