Administrator
Hybrid - 2 locations, Edgware and Barnet
Annual salary: £28,000
Our client, a dynamic and impactful organisation, is seeking a Administrator to join their team. As a Team Administrator, your main responsibility will be to provide essential administrative support in order to help the team deliver their targets effectively. This is a permanent position with an annual salary of £28,000.
Key Responsibilities:
- Managing the project mailbox, promptly responding to emails and following up on outstanding responses as directed by colleagues.
- Coordinating the diaries of Employment Advisors and scheduling appointments for participants as required.
- Managing participants' appointments and sending reminders.
- Contacting new referrals and prescreening them for sign-ups.
- Checking in with existing clients to assess in-work support requirements.
- Maintaining regular one-to-one meetings with Employment Advisors to ensure accurate and updated information on the CRM system.
- Acting as a link between participants and Employment Advisors, ensuring all necessary information is readily accessible.
- Updating records on the master database (CRM System).
- Assisting the Programme Manager in producing monthly reports.
- Conducting satisfaction surveys to gather valuable feedback.
Additional Responsibilities:
- Being a positive role model for team members and colleagues.
- Ensuring compliance with Health and Safety policies and procedures.
- Promoting equal opportunities and customer care in accordance with company policies and procedures.
- Demonstrating commitment to safeguarding procedures and policies.
- Working flexibly as required, which may include working outside of normal hours.
Skills Required:
- Initiative and self-motivation.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office package.
- Experience in data entry and database management.
- Attention to detail and problem-solving abilities.
- Maintaining confidentiality and adhering to ethical standards.
- Customer service orientation.
- Calendar and meeting management.
Our client values inclusivity, ownership, solution orientation, and making a positive difference. They are committed to providing equal opportunities and promoting a person-centred approach. Join their dedicated team and contribute to the success of their impactful programmes.
If you are a motivated individual with a passion for administrative support and making a difference in people's lives, then our client wants to hear from you. Apply now to be considered for this exciting opportunity as a Administrator.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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