£28K/yr
London, England
Permanent, Variable

Customer Operational Support Coordinator

Posted by Freightserve.

Freightserve recruitment are looking for a COS Coordinatior for a major freight Forwarder based in the Feltham, Middlesex area.

Job Purpose:

To expedite client invoicing and administrate the accrual of supplier invoices on TMS

Responsibilities:-

  • To invoice job file all modes by quote issued or if the is a tariff agreed with the client
  • Ensure accuracy to all costs and sales completed
  • Exception report to supervisor any loss shipments
  • Maintain the Purchase matching system
  • Invoice the job file to the client, ensuring that the SOP's are followed, sending the invoice either electronically, via customer portal, as per the individual clients requirements
  • To work within a busy office environment
  • Flexible attitude to working in a multi-modal environment
  • Ensure the department processes and expedite the client facing invoicing
  • Ensure files are completed correctly
  • Maintain a high level of customer service with the customers
  • Maintain liaison with all operational and support departments
  • Maintain Cass Queries
  • Month end closure
  • Handling the courier department accounting

Education and Experience Requirements:-

  • Excellent ICT skills to include Microsoft packages
  • Excellent communication skills both verbal & written
  • Fast and accurate keyboard skills
  • Attention to detail
  • Friendly, calm and professional manner
  • Ability to handle pressure and good time-management
  • Enthusiasm and self-motivated

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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