Job Title: Property Administrator
Principle Objectives
Help the conveyancing team to provide a quality and comprehensive conveyancing service with a customer service focus.
Offer support to Property Assistants and Case Handlers.
Work as part of a team to ensure all transactions are dealt with efficiently and proactively.
Key Duties and Responsibilities include
- Open files on both the case management system and accounts system.
- Provide quotations to clients and record on any referral spreadsheet.
- Issue secondary forms to client, diarise and chase if necessary.
- Carry out Bankruptcy searches via the Land Registry Portal.
- Request, diarise and chase any redemption figures.
- Acknowledge contract papers and apply for searches.
- Import search results to Intelliworks and print first page of report as evidence result is back.
- Ensure all referral reports are up to date on a daily basis.
- Attend to any office administration requested to include post, filing, account balances and file closures.
- Prepare and issue contract papers to the buyers solicitors.
- Provide regular updates to clients, Estate Agents and other solicitors.
- Answer the phones in a timely manner
- Deal with all contacts in professional manner.
- Ensure secondary forms, Identification, and Source of Funds information is received by client at early stages of the transaction.
- Ensure all checklists are kept up to date.
- Perform conflict checks and import results, refer to Case Handler if not a passed result.
- Download Office Copy Entries and any filed documents from the Land Registry Portal.
- Perform conflict checks.
- Action Memorandum of Sales and send our initial letters to sellers and buyers solicitors.
- Request contract papers from the sellers solicitors, diarise and chase if necessary.
Other Duties
From time to time, as required it may be necessary to carry out extra duties in addition to those listed above.