Our client a global software organisation is seeking a Sales Support Analyst to provide support and strategic analysis for their sales teams for a long 2 year contract. Located in central London this is a hybrid role.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
- Provide data and guides to help the sales team.
- Develop and monitor performance indicators.
- Manage sales tracking tools and report on important information.
- Liaise with account managers to develop specific sales strategies.
- Suggest sales process improvements
Skills
- Proven work experience as a Sales support specialist pre and post sales.
- MS Excel, Salesforce (Tableau).
- In-depth understanding of sales principles and customer service practices.
- You should have the ability to analyse and interpret sales metrics, demonstrating a goal-oriented mindset
Benefits
- Long contract
- Global organisation
- Free breakfast