Job Title: Student Services Advisor
Location: West Yorkshire
Contract: Temporary - Full Time
Salary: £18 - £22 per hour
Ede Brown are looking for a motivated and empathetic Student Services Advisor for a Further Education College in West Yorkshire.
This is a full time temporary role to start asap for 1 months cover initially
The Role:
As a Student Services Advisor, you will be the first point of contact for students seeking advice and guidance on a wide range of issues, from academic support to personal and wellbeing concerns. You will play a vital role in enhancing the student experience by offering professional and compassionate advice, signposting to relevant services, and helping students navigate their time at college successfully.
Key Responsibilities:
- Provide one-to-one advice and guidance to students on a variety of topics, including admissions, financial support, accommodation, health and wellbeing, and course queries.
- Assist students with applications for bursaries, loans, and other forms of financial support.
- Signpost students to specialist support services where needed, including counselling, mental health services, and academic support.
- Support the enrolment, induction, and orientation processes, ensuring that all students have a smooth transition into college life.
- Assist in planning and delivering student events and workshops on topics such as wellbeing, career advice, and study skills.
- Maintain accurate records of student interactions and provide reports on student service usage.
- Contribute to the continuous improvement of the Student Services department by suggesting new initiatives and enhancing existing processes.
- Work closely with academic staff and other departments to ensure students receive a holistic level of support.
About You:
To be successful in this role, you will be approachable, compassionate, and capable of managing a varied workload. You should have a passion for supporting young people and an understanding of the challenges that students in further education may face.
Essential Skills and Experience:
- Experience in a student-facing or advisory role, preferably within education, support services, or a customer service environment.
- Excellent interpersonal and communication skills, with the ability to build rapport with students from a wide range of backgrounds.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and priorities.
- An understanding of issues related to safeguarding, student wellbeing, and equality and diversity.
- Proficiency in IT systems, including Microsoft Office and student management systems.
Desirable:
- Knowledge of further education systems, processes, and policies.
- Experience working with young adults or vulnerable individuals.
- A relevant qualification in advice and guidance, education, or counselling.
Candidates must have a current DBS
If this position could be of interest to you please contact me on or
Eden Brown Synergy is an equal opportunities employer.
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