Bilingual Polish and English speaking Sales Representative
The role is fully REMOTE in the UK or Poland - fluency in both Polish and English language required
Full training offered - Support from an experienced team provided - Growth opportunity - Laptop and phone provided - High level of independence needed - FULLY REMOTE - Salary depending on experience - Ability to take full ownership of the role - Sales Driven role - Award-winning company Excellent Trustpilot reviews - Bespoke Product - Based in Poland or UK - Fun Team to work with - Phone and Laptop provided
PHONE-BASED REMOTE ROLE - fluency in both Polish and English language required
Overview: We are a high-end, boutique timber window manufacturer positioned at the top end of the market. We operate in Poland and the UK. We were established over a decade ago, we are still celebrating the great success of our innovative, bespoke, and award-winning range of windows. Due to continued growth, we are actively recruiting a Bilingual Polish - English Speaking Inbound Sales Representative to join our unique and fun team.
The role is fully REMOTE in the UK or Poland - fluency in both Polish and English required
About the role of Bilingual Polish and English speaking Sales Representative
- You will be playing a crucial role in guiding customers through the initial stages of the purchasing process.
- You will respond to inquiries with the aim of converting leads into customers by understanding their needs and offering solutions that align with our products.
- This role is a combination of customer service and sales, requiring both a responsive attitude and a strategic approach to nurturing leads into successful sales.
Key Responsibilities of Bilingual Polish and English speaking Sales Representative
- Responding promptly to customer inquiries received via phone or other channels.
- Understanding customer needs and requirements to recommend and upsell appropriate products.
- Answering and overcoming any product-related questions and objections.
- Managing the flow of information between customers and different departments of the company.
- Generating sales leads that develop into new customers.
- Maintaining a thorough knowledge of our offerings, pricing, and policies.
- Documenting all customer interactions in the company's CRM system for future reference and follow-up.
- Following up with potential customers who have expressed interest but have not yet purchased.
- Effectively converting inbound leads into sales.
- Handling customer objections and providing solutions that meet their needs and encourage a purchase.
- Staying current with industry trends and competitor offerings to anticipate customer needs and offer relevant solutions.
Salary: negotiable
Type of job: Full-time
Probation length: 3 - 6 months
Location: Remote / work from home
Working hours: Monday to Friday 8AM - 5PM
With occasional Saturdays and overtime